Shipping policy
| Service | Courier | Dispatch Time | Price | Minimum Spend |
|---|---|---|---|---|
| Free Standard | Yodel/Evri/Royal Mail/DPD | 3-5 Working Days | £0.00 | £100.01 |
| Standard | Yodel/Evri/Royal Mail/DPD | 3-5 Working Days | £3.99 | |
| Express | Evri/Royal Mail/DPD | 1-2 Working Days | £6.99 |
- PLEASE NOTE: Orders placed after 1pm will not be downloaded for processing until the following working day.
- *UK Mainland is defined by our selected couriers based on UK postcodes. See below for more information about non-UK Mainland Delivery.
- Deliveries via Yodel/Royal Mail are sent on a POD service, this means they will require a signature/photo evidence upon delivery.
General Shipping Information
- Shipping options will be selected and calculated at the checkout.
- Please ensure that all information entered during the checkout process is correct. E-mail addresses are used to send order and dispatch confirmations. E-mail addresses and phone numbers are used to contact you if there are any issues regarding your order, payment or dispatch. Incorrect contact information can potentially delay orders.
- Some of our delivery services may require a signature.
- Deliveries are typically made Monday to Friday*.
- Orders are processed Monday to Friday. Orders placed after 1pm on a Friday, or through the weekend, will not be downloaded or processed until Monday *.
- Any orders received after 1pm may be processed the next working day. This deadline can be extended if previously arranged (please contact us by phone) and the items are in stock. If you need something urgently, please contact us, and we will do our best to help.
- Orders may be split into multiple parts, particularly when an item is being placed on back order.
- In cases where part of the order is dispatched, and other items are placed on back order, shipping is only charged on the first part of the order.
- * Where Bank Holidays affect delivery schedules and order processing, this will be clearly sign posted on the website.